Guest supply restocking replaces the bathroom, kitchen and welcome consumables a departing guest used up — toilet paper, dish soap, trash bags, coffee, and bath products where supplied — during the same visit as the turnover clean. San Diego STR Cleaning checks each San Diego property against the stock level its host set, rather than restocking a flat kit.
A one-star review that says "no toilet paper" costs the same as one that says the unit was dirty — guests don't distinguish between a cleaning failure and a stocking failure, and neither does the star rating. San Diego STR Cleaning treats restocking as part of the same visit as the turnover, checking bathroom, kitchen and welcome supplies against what the property is supposed to hold before locking up.
The alternative — a guest messaging at 9pm because the coffee ran out — is a problem hosts pay to avoid, not one they should be solving over text mid-stay.
What gets restocked, and what doesn't?
Bathroom and kitchen consumables are the baseline: toilet paper, hand soap, dish soap, sponges, trash bags, paper towels, and coffee or coffee pods where the property supplies them. Bath products like shampoo and conditioner get restocked if the host stocks them in the first place — San Diego STR Cleaning works from what the unit is set up to hold, not a universal checklist applied regardless of what the host has decided to offer.
- Toilet paper, hand soap and trash bags
- Dish soap, sponges and paper towels
- Coffee, filters or pods where the property supplies them
- Shampoo, conditioner and other bath amenities, if the unit stocks them
Who decides how much gets kept on hand?
The host sets the standard once — how many rolls per bathroom, whether coffee's pods or grounds — and it's checked against that standard at every visit instead of renegotiated each time. For owners running more than one property, that standard travels with the unit rather than needing to be re-confirmed on every booking.
What happens if supplies run out mid-stay?
On a long booking, restocking happens at whatever cleaning touchpoint the calendar has scheduled next — if there isn't one before the guest checks out, it waits until turnover. Hosts who want a mid-stay top-up on longer bookings should flag it when the reservation is set up, rather than after a guest has already messaged about it.
Do you supply the products, or restock from what's already in the unit?
Both work — most hosts keep a house brand on-site and San Diego STR Cleaning restocks from that supply. If a property runs out of its own stock, replacement can be arranged and billed separately rather than the unit going without.
What if a guest runs through supplies faster than expected?
It gets caught at the next scheduled cleaning touchpoint. For a long booking with nothing scheduled before checkout, flag the property in advance so a mid-stay restock can be added instead of the guest running out.
Can different properties have different stock levels?
Yes — restocking follows whatever standard each host sets for that property, not one fixed kit applied everywhere. A host running several properties can set a different standard for each one without extra back-and-forth.