A property manager or co-host account gives one point of contact across every property under management in San Diego, with per-property standards kept on file instead of re-explained on each booking. San Diego STR Cleaning sets these up for portfolios spread across more than one of the twelve areas it serves, coastal and inland.
Managing five listings under five separate cleaning relationships turns into five different standards, five different people to call when a turnover falls through, and five conversations every time something changes. A property manager account collapses that into one: one contact at San Diego STR Cleaning, one set of per-property notes on file, and scheduling that spans a portfolio instead of a single address.
It's built for co-hosts and property managers running units across more than one of the twelve areas this business serves, not homeowners with a single listing — the coordination problem is different at five properties than it is at one.
What's different from booking cleans one property at a time?
Each property keeps its own notes — stock levels, gate codes, parking instructions, whatever's specific to that unit — filed under one account instead of re-explained on every booking. When a turnover falls through or a same-day change comes in, there's one number to call rather than tracking down whichever crew normally handles that address.
How does one account handle properties that don't share an owner?
A co-host managing units for several different owners keeps each property's preferences, access details and reporting separate on file, even though the scheduling and single point of contact are shared. San Diego STR Cleaning treats the account as a coordination layer — it doesn't merge owners' properties into one undifferentiated block just because one person is booking all the cleans.
When can a new account reach someone to set this up?
Current hours: Mon–Fri 9:00 AM – 5:00 PM, Sat–Sun 10:00 AM – 3:00 PM. For a portfolio account, it's worth walking through per-property notes once at setup rather than relaying them one turnover at a time.
How many properties does a portfolio account need to make sense?
There's no fixed minimum — it's less about the count and more about whether re-explaining the same details on every booking has become the actual friction. Most accounts start once a manager or co-host is running more than one or two units.
Can different properties on the same account have different cleaning standards?
Yes — each property keeps its own notes on stock levels, access and whatever else makes that unit different, filed under the same account rather than one standard applied everywhere.
Does one account cover billing for everything, or is each property billed separately?
That's set up at the account level based on how the portfolio is structured — some managers want it consolidated, others keep it separated by owner. It's worked out at setup rather than defaulted one way.